FAQ

Questions about kilt hire?

Please refer to the FAQ page in the Kilt Hire Department.   Please click here FAQ Kilt Hire

Q. Am I able to come and view the products?

A. Yes you can, no problem at all.  As much as possible we try to maintain the hours below, Check our hours on Google for any temporary changes or closures.

Monday – Thursday:
10:30am – 2:15pm  &  3:00pm – 5:00pm

Friday:
10:30am – 2:15pm

Saturday:
10am – 2pm

To avoid disappointment, please phone to make an appointment.

Q, Do you make Bonnets (Highland Hat)?

A. Yes we do. Please contact us directly for more information.  Especially our dimension requirements etc. for the cross stitch band, if you are making that yourself.

Q. Do you make Highland Hose (socks)?

A. No we do not, but we can supply you with contact details for someone who does. Please contact us for more information.

Q. How do I care for my pumps?

Please click here to view our pump care guide.

Q. How do I work out pump or shoe size?

A. Sizing shoes and pumps can be difficult especially if you are moving between styles.
If you are unsure what size to purchase then doing a tracing of your foot and measuring it can be a useful indicator of what size to go for. Many customers complete a foot tracing as described then contact us directly before ordering.
Here are our top tips for creating an accurate foot tracing.
• Have someone else to do the tracing while you stand up as this will allow the foot to spread to its natural shape.
• Put a book underneath the paper or something hard on the floor if you are doing this on carpet, as it will make it easier to draw around your foot.
• Draw around your foot with socks on (ideally with your dancing socks on) as there is no need to draw between the toes and removes the temptation to ‘spread’ the toes to draw between the toes.
Click here to view foot tracing image.
• Do not use a pen with a very thick body as this will distort the length and width measurements.
• Keep the pen vertical at all times when drawing around the foot. The aim is not to draw around the part of the foot, which touches the paper, but to convey the accurate size of your foot.
• Draw a line on the sheet going from the heel to the top of the big toe and measure it.
• Do this for both feet. If different (most peoples are!) for a snug fit use the smaller foot measurement when purchasing pumps, and the larger foot measurement when purchasing jig shoes.
• Compare your foot measurement length to the sizing chart that is displayed with the pump brand in their listing.
• If you are concerned about foot width or any aspect about sizing at all, draw a second line across the widest part of your foot (usually the bunion area or the area behind the big toe) and contact us directly with your measurements.
Please note: that while this method is a good way of assessing the correct size, there is no guarantee that this method will deliver the correct size in 100% of cases. This can be due to a variety of reasons such as the height of the dancers arch, or human error when measuring. We cannot accept liability for return postage in the event where this sizing method is used and the size is incorrect.

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